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Vision and values

Vision and Values – The heart of business transformation

Whenever I commence a coaching assignment with a business client we start by working on creating the vision and values for the company.  It is common for my clients to initially see this process as a waste of time until they get to understand the power that these create.   Rather than be a soft

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Ladder of Inference

Stepping off the ladder of inference

A company I worked for were creating standard operating procedures for their workshop and site maintenance employees.  A significant contribution had been made by the engineering team in creating the documentation.  The project had costed over a hundred thousand dollars in billed hours and consultancy fees however it hit a brick wall and literally stopped.

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